Privacy Policy

Privacy Policy

Privacy Policy

Welcome to Selluto, a Software-as-a-Service (SaaS) platform owned and operated by JSS Softwares ("Company", "we", "our", or "us"). Your privacy is important to us, and we are committed to protecting the information you share while using our platform. By accessing or using Selluto, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. About Selluto

Selluto is an all-in-one eCommerce growth platform developed and operated by JSS Softwares. Our platform helps businesses manage orders, shipping, customer communication, analytics, automation, and other essential business operations through a secure cloud-based solution.

2. Information We Collect

We may collect the following categories of information:
Personal Information
Full name
Email address
Mobile number
Business name
Billing information
Login credentials
Business Information
Products and inventory
Customer information
Order details
Shipping information
Courier-related data
Technical Information
IP address
Browser type
Device information
Operating system
Usage logs
Cookies and similar technologies

3. How We Use Your Information

We use your information to:
Create and manage your account.
Provide, maintain, and improve our services.
Process subscriptions and payments.
Enable shipping, courier, and third-party integrations.
Send important service notifications and updates.
Respond to support requests.
Monitor platform performance and security.
Comply with applicable legal obligations.

4. Customer Data

You retain ownership of all business data you upload to Selluto.
JSS Softwares processes your data solely to provide, maintain, secure, and improve the Selluto platform. We do not sell, rent, or trade your business data to third parties.

5. Third-Party Services

Selluto may integrate with trusted third-party providers, including:
Payment gateways
Shipping and logistics providers
WhatsApp Business API providers
SMS providers
Cloud hosting providers
Analytics services
These providers have their own privacy policies and terms, and your use of their services is subject to those policies.

6. Data Security

We implement appropriate technical, administrative, and organizational security measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
Although we strive to use commercially acceptable methods to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

7. Cookies

Selluto uses cookies and similar technologies to:
Keep you signed in.
Remember your preferences.
Improve website functionality.
Analyze website traffic and platform usage.
Enhance your overall user experience.
You may disable cookies through your browser settings; however, doing so may affect certain features of the platform.

8. Data Retention

We retain your information only for as long as necessary to:
Provide our services.
Fulfill contractual obligations.
Resolve disputes.
Enforce our agreements.
Comply with applicable laws and regulations.

9. Your Rights

Subject to applicable law, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal data.
Restrict or object to certain processing activities.
Request a copy of your data.
Withdraw consent where applicable.
To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Selluto is intended for individuals and businesses that are at least 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be stored or processed on servers located in different countries depending on our infrastructure and trusted service providers. We take reasonable measures to ensure your data remains protected.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated effective date. Your continued use of Selluto after such changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.
JSS Softwares
Product: Selluto
Website: https://selluto.com
Company Website: https://jsssoftwares.com
Email: support@selluto.com